FlyerTalk Forums - View Single Post - Denied all Elite Benefits due to Online Travel Agent Booking
Old Jan 6, 2020 | 10:01 pm
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Lifetimenotelite
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Denied all Elite Benefits due to Online Travel Agent Booking

Super long time lurker here and finally incensed enough to post. I’m a lifetime Titanium and legacy Marriott Rewards got lifetime plat the hard way.

I’m on a multi stop run through Asia and since my booking were through our corporate travel agent I went to check in and was told:

Due to not booking direct with Marriott I would:
1: have no elite benefits (no lounge, no breakfast)
2: no night stay credit (obviously this impacts amassadlr qualification)
3: no points

essenrially I am treated like someone who has never stayed in a Marriott before. To say I’m pissed off is an understatement.

Recently changed jobs and we are required to book through our corporate travel agent. My Long time prior job we booked on our personal cards to get the points. New company won’t allow us.

How can I remedy this? It’s like Marriott is stripping me of my lifetime status and zero benefit now.

This is insane
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