Originally Posted by stephem

Lastly, one major flaw of AA F is ground service. Funny to see an Escalade for a CK member who was in biz (maybe even via an upgrade from Y?) but the well-heeled elderly couple who shared the F cabin with us (paid one way they revealed) had a struggle getting wheelchair assistance off the plane when we unexpectedly parked at a remote gate and not TBIT. I did get the offer by email from AA to pay for special ground service at LAX. Last time we flew LH F we got that included. You get what you pay for...no surprise AA cannot command much of a premium over J for its F product.