Originally Posted by
canadiancow
I'm pretty sure if you're paying the change fee, you can change dates and destination.
This is also why I'm convinced the information above from 24L is incorrect.
In fact, I believe that the change fee waiver when changing cabin is not an "AC policy", it's actually part of (AFAICT) all of AC's
fare rules, and shown as such:
TICKET UPGRADE - PASSENGERS UPGRADING TO A
BUSINESS CLASS FARE J-/C-/D-/Z-/P- OR PREMIUM
ECONOMY FARES O-/E-/N- WILL NOT BE
ASSESSED THE CHANGE FEE.
ALL OTHER RULES MUST BE MET.
ANY NONREFUNDABLE AMOUNT REMAINS NONREFUNDABLE.
Any AC agent that initiates a change from Y->O/J or O->J wouldn't be prompted to collected a change fee at all.
The upsell (UPS) waiver the agents use is (or at least was), IIRC, specifically for a situation where a passenger wants to change fare to a higher one, without changing flights (so literally everything stays the same, except a different high fare/inventory). That's when the agents are prompted to collect a change fee, and then waive it with "UPS" (upsell) waiver code.
Though maybe some things changed with Amadeus?