Thanks for the review. The last few comments from various FTers make me rethink our upcoming booking at this property. The problem is I am not sure where else I would book as an alternative. You mentioned Hyatt - there is a new Hyatt Regency in PR; despite all its warts I doubt HR would come anywhere near the level of StR.

Regarding SLH, I would be happy to take the discussion to another thread but are you willing to pay 15-20% premium over the rate available on SLH.com to earn Hyatt points? Personally I end up booking direct so yes SLH has great properties, but it's not related to Hyatt unless it's for points redemptions. And loyalty benefits at SLH are very modest and only require a handful of nights to achieve, absolutely peanuts in comparison with Marriott and Hyatt's own loyalty programs.