Ernesto and another guy, Luis, were the ones who were in charge of me during my stay.
Ahhh, so they drew the 2 short straws
Great review - brought back memories of my stay at The Santa Clara maybe 30 yrs ago when it may have been a Hilton group property, but not sure about that. I agree wholeheartedly that Cartagena is a very special place. What sticks in my mind most 30 yrs on is dinner at The Club de Pesca looking back at the old city.