Originally Posted by
Bartonio
AC has canceled our daughter’s direct flight (BOS->YHZ) and rebooked her with a connection through YUL a day later. Have been trying to reach them through the standard 800 number and either being told they have too many callers and can’t put people on hold and/or earlier in the day was on hold for more than 2 hours before being disconnected. Short of going to the airport are there any alternative ways to reach AirCanada by voice? Do they have a “we’ll call you back when it’s your turn feature? Thanks in advance for any tips, suggestions to reach them.
To clarify, are you trying to reach Air Canada or Aeroplan?
The request you mentioned is Air Canada, but the errors you are referring to happen with Aeroplan.