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Thread: Cannot update passport / driver license in TTP website
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Old Jan 5, 2020 | 7:58 am
  #40  
gooselee
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Originally Posted by gooselee
I'm having the same issue as some others. Just got a new passport. When I try to update info on the TTP website it allows me to plug in the new passport number and issue/expiration dates, but then when clicking submit I get an error message saying there was a problem with my information.

Have others with this issue seen it eventually resolve (I assume after a data sync between State Dept and TTP)? If not I'll just have to see when I'm at ATL during business hours next.
Just an update here in case anyone comes looking - I tried updating my passport again on the TTP website today and success!

New passport was issued Dec 26, so I guess if you're having issues with the online update try waiting 10 days or so for the State Dept/TTP systems to sync up.
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