Originally Posted by
wkndtraveler
I would have expected some sort of email congratulating the achievement of new Diamond status and explaining the new benefits that are not many.
The complimentary breakfast for example: how to book it? I can't find a single rate that would show this benefit.
If it's like the Asia Pacific breakfast, you don't book it. You just go - and they shouldn't charge for it. Occasionally I have had a charge but they just remove it if needed.
Of course, given that not all hotels are participating (by the look of things), just ask at the hotel.