Originally Posted by
notquiteaff
As I understand it, UA no longer provides physical cards to Golds. I believe in 2018 (or 2017?) I was able to explicitly request one via email indicating that I was concerned about lounge access. If you are Plat now, did you receive your membership kit without card?
Has anyone given feedback to UA that the app change might cause problems?
I don't think I got a kit. I qualified on 11/5... it should have arrived by now. I'll look for it.