FlyerTalk Forums - View Single Post - American Express retention offers (2020)
View Single Post
Old Jan 3, 20, 2:51 pm
Join Date: Oct 2018
Posts: 6
Personal Platinum holder for 6 years. Called retention last year twice and was offered zilch.

Called today and spoke with a friendly & understanding rep. Told her why I was considering cancelling. We chatted back and forth about benefits-explained to her my frustrations about the card.
She offered $500 or 50,000 MR without any spend requirements. Took the $500.

She also told me that even if you spend a million dollars a month on the card, the most they will ever offer is the $500 or 50k credit. Not sure what to make of that. My annual spend was about $39k
kmcm25 is offline