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Old Jan 3, 2020, 1:23 pm
  #146  
Phaeton
 
Join Date: Jan 2004
Location: Austin, TX
Programs: IHG Ambassador/Spire Elite/Kimpton Inner Circle. AA: Plat. SW, UA, DL, Alaska: nuttin'!
Posts: 68
Hotel Van Zandt, Austin (redux)

Checked in to HVZ on December 31st. They were very busy at check-in (New Year's Eve), so no presentation of the gift boxes was made. The clerk said he'd give me another upgrade if they had it, but he said he'd give me the choice of $20 food/beverage credit or 5000 IHG points.
I took the points, and they were deposited by the next morning.

Originally Posted by Phaeton
Checked in to HVZ on December 25th. Asked to choose one of two handheld gift boxes. Opened the chosen box to reveal: 5000 IHG points.
The 5000 IHG points failed to be deposited. Since there is no way to document the event, I'm disappointed but letting it slide.
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