Originally Posted by
zalky
I used a new Nexus kiosk yesterday entering Canada at YUL. I successfully scanned my passport and got my receipt, but then, instead of proceeding to baggage claim, it appeared that everyone had to stop and see a CBSA officer who asked the usual questions that non-Nexus members are asked: where did I go, how long was I away, what am I bringing back. I had thought that I only needed to talk to an officer if I had something to declare. Has anyone else experienced this?
Same experience at YVR. There isn’t a person standing at the exit to go to the bag claim area anymore - the one you used to tell if you had something to declare. Everyone has to actually see an officer in a booth. The booth was just to the left of the exit from the kiosks. Both times for me have been late at night so there was no line but I am curious how it works if there is a huge line of people. Is there a dedicated booth or do they just call Nexus members up between regular travellers? And yes, you then still have to hand in your slip to the officers post-bag claim.