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Thread: NEXUS Kiosks Facial Recognition Verification, eGates and Declaration Flow Change
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Old Jan 3, 2020 | 9:53 am
  #31  
seawolf
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Originally Posted by zalky
I used a new Nexus kiosk yesterday entering Canada at YUL. I successfully scanned my passport and got my receipt, but then, instead of proceeding to baggage claim, it appeared that everyone had to stop and see a CBSA officer who asked the usual questions that non-Nexus members are asked: where did I go, how long was I away, what am I bringing back. I had thought that I only needed to talk to an officer if I had something to declare. Has anyone else experienced this?
Are you saying you now have to talk to two CBSA officers; one on the floor with the kiosk and another after baggage claim?
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