FlyerTalk Forums - View Single Post - Misappropriated CW bedding
View Single Post
Old Jan 3, 2020 | 2:36 am
  #1  
volar
All eyes on you!
5 Years on Site
 
Join Date: Jan 2017
Location: London
Programs: BA Gold
Posts: 1,012
Misappropriated CW bedding

No, this is not another thread about stealing on-board items from BA - this time I was the victim!

On BA28 last night (Hong Kong to Heathrow) which was in most respects an uneventful flight. After dinner, a movie and a few drinks I went to the washroom before turning in, leaving my White Company bedding unused but unwrapped on the floor, and the pillow (used) and other personal items around the seat. On returning after about 5 minutes, I was surprised to find that all of the bedding was gone! I went to the galley to ask the crew if they had removed it for any reason - to which they answered no (and why would they, at 3am HK time) and a crew member came back with a torch to check the nearby lockers to see if anyone had put it in there. No traces were found, so despite a full flight the crew kindly managed to find me a spare duvet and pillow, with a WTP blanket as mattress pad (at this point I discovered that my seat would not electrically recline flat...that's a different story but the excellent crew sorted that out too).

Nothing more was said, until about 20 minutes to landing a different crew member came over to me with a CW pillow and said that he heard I was missing one. Turns out it had been found in use with the bedding by a passenger 'half way down the back'. I was pretty shocked by this - do passengers really prowl around during the night looking to snaffle better bedding from the premium cabins? My seat was clearly in use with items on it, and the pillow was clearly used! I've never heard of anything like this before so I thought I would post here and see what people think.

The crew, by the way, could not have been more helpful and the crew member who returned the pillow in the morning was truly apologetic about what had happened.
volar is offline