FlyerTalk Forums - View Single Post - Payment problem on award
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Old Jan 3, 2020 | 12:01 am
  #6  
brunos
FlyerTalk Evangelist
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15 Years on Site
 
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold/OW emerald, QR
Posts: 17,006
I tried three times with three different credit cards , same happened each time (VbV validated but never returned to AF.com, no miles deducted, booking created but waiting for payment).
After many long calls, an agent explained that the whole FB system was being updated and that booking with miles was not working. They would try process manually. After 5 days, the system is working again this morning.
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