Just finished a 1 night stay here for NYE. Overall, really not impressed. Booked on points and later applied a TSU to go into a Junior Suite King which is the standard suite. I understand this is a historic hotel, but the rooms are really VERY small. Given how cramped the "suite" was, I can't imagine staying in a standard room (250-365 sqft) for any significant period of time. Bathroom was smaller than the closet in most suites I've stayed in at Hyatt.

Upon check in I was immediately told that they didn't have any upgrades due to a wedding so I'd be in a standard King room. When I responded that I had applied a TSU and had two separate confirmations from Hyatt that it had been applied (the TSU never got pulled from my account for some reason). There was a lot of key clicking and eventually he said it was buried in the profile. He handed us the keys and pointed us at the elevator. No offer to help with luggage (we wouldn't have accepted, but it should be offered).

Room was on the 5th floor and, as mentioned above, was quite small. Bathroom supported exactly one human at a time. Two 1L bottles of water in the room for elites. Mini bar in room (fridge as well as nuts, etc on top of the dresser). No price list anywhere in sight. Room did contain a Marpac white noise generator.. Very cheap, single cup coffee maker in the room (Hamilton Beach). Had a lovely view of a brick wall from all windows.

Had breakfast down in 1886 New Years morning. Nothing spectacular but OK. Total came out over $57 for the two of us including tip. After checkout noticed that folio had been updated with breakfast charges.... Should have been automatically been removed as a Glob. Had to call them this morning and talked to the concierge who removed the charges and credited my card. This is probably the 3rd time across 3 different hotels in the last month where breakfast was not properly removed for me. Not a great track record

Overall, yeah, it's a classic hotel and it is an experience, and very convenient to walk around downtown, but I don't think I'll be back