Originally Posted by
mikebg
I tried to make two partner card nominations this morning and received the following message:
"Sorry, there is a technical problem with your nominee's Executive Club account, and we are unable to provide them with your discretionary card at this time. This problem should be cleared on 2 February 2020, at which time you should be able to re-nominate them, if you are still eligible to do so"
Has anyone else come across this before and does anyone know how this may be sorted out?
I had a similar message when I tried to nominate somebody after their TP year ended but before their card expired. The date given in the email was a day or two after their card expired, and when I tried again then it worked fine. And given they had just started their new TP collection year, they had two years of status.