Originally Posted by
Sopwith
Before you go too far you might want to read the tariff, which is the de facto governing contract. You’ll find that it’s heavily stacked against you. If you still decide to proceed you will then find that the system is also heavily stacked against you.
But good luck. Sometimes you need to do these things just to get someone’s attention.
Just because a company puts something in a contract doesn't mean it's enforceable.
I highly advise OP to post the entire claim (as it will be public eventually) so that we can comment on it.