Originally Posted by
VegasGambler
They had no quote from Citi. They attributed a non-quote to an unnamed Citi representative. They also had a statement about some Citi cards (that you can't get a bonus within 4 years of receiving one) that doesn't apply to the AA cards. I'm not sure if it applies to any Citi card?
Overall, not exactly a great piece of journalism. Anyone more-or-less literate could do a better job after half an hour or research (which, I'm sure, was more time than was spent on this story).
https://www.bloomberg.com/news/artic...-rewards-abuse
Not going to debate journalism standards with you, but suffice it to say that your estimates demonstrate little familiarity with how high-end reporting of this type is done, the verification required by editorial staff and the importance of the brand because it is trusted by high net worth investors worldwide.
A simpler way of saying that AA has already won the public affairs battle and unless details emerge which are vastly different, this is less of a blip than a FA spilling coffee on a passenger.