Originally Posted by eyeball1

I also had a similar situation last week. I was in the middle of a five day award stay at a ski resort property. The reservation was cancelled and then rebooked at the prevailing "peak rates" for the duration of my stay, and the point difference was deducted from my account. I spoke to the hotel manager at the property which had no clue what happened. I then spoke to a Marriott phone agent who stated this happened frequently, due to IT issues, and corrected the point difference with delay. So beware and monitor your account!