Originally Posted by
Often1
Your post
#7 :
"What a disgrace their customer service is."
Thus, if a vendor sticks to the rules one agreed to, they are a "disgrace" but lovely people if they do not?
Well that's a naughty misquote isn't it?
I was clearly talking about the fact you couldn't even get through to somebody, nothing about their policy. And the fact that I've been trying to get through to an adviser all day is a disgrace! Their policy, on this particular occasion, is fantastic!