This is, I admit, just venting but I may feel better at the end

Highlights of a recent UK-US trip, Y ticket upgraded to J by paying on the day each way -

FA announcements onboard -

"American airlines, we're going for average."

"For those who have the misfortune to be in the main cabin, there will be what the airline laughably calls food."

"About an hour and a half before landing, in the main cabin there will be what they tell us to describe as a continental breakfast. It's a muffin. I wouldn't bother."



(When a connection was blown and I had to take a flight the next day)

"I know you paid for an upgrade, but you have to pay again otherwise that would be stealing. You can either pay again or I can put you a London flight in coach and we keep the money."

I know I shouldn't expect the earth, but really?