Originally Posted by
gengar
TSU suite is the "1 King Bed Suite" which isn't even a true suite - IMO it's not worth the TSU, especially since they usually give Globs the big rooms on the 11th floor anyway (the ones with the big greenhouse/canopied windows - although these have a lot of problems of their own, like intrusive street noise and curtains that aren't fully blackout).
Also, I'm at 0% for true suite upgrades here over the last year, noting that I switched over to Andaz 5th recently since the service at PH is so poor.
I know you are pretty much
against PH NYC. But its one bed room suite is truly a suite. The living area is totally separate from sleeping area. Below is a section of Wikipedia:
A suite in a hotel or other public accommodation such as a cruise ship denotes, according to most dictionary definitions, connected rooms under one room number. Hotels may refer to suites as a class of accommodations with more space than a typical hotel room, but technically speaking there must be more than one room to constitute a true suite.
If you look up other dictionaries, you get same definition.
I'm sorry to hear that you've had really bad luck with PHNY suite upgrade. So I do not know how you can keep commenting on PHNY suites if you have never or seldomly stayed at its suites.
I did not use my TSU since part of the stay was on reward night and TSU can't be applied. We are grateful that we were upgraded to a real suite on its top floor. There was no street noise at all and we can see the Central Park right out of our windows.
As for the service, the service was superb. Room service checked at room a couple times a day. Engineer comes to help within 5 minutes of service call. What else can we expect? The service was not poor at all.