FlyerTalk Forums - View Single Post - Cancelling Avios booking only possible by phone?
Old Dec 30, 2019 | 6:20 am
  #17  
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Originally Posted by KARFA
This had always been the case that some auto quote prior to cancellation and some provide no quote and only allow you to enter details before being sent for manual processing.
Auto quote being available to tickets in the self-serve channel, manual cancellation for those not (e.g. already changed once, involving some non BA airlines, unusual payment methods etc).
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