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Old Sep 7, 2004 | 9:00 pm
  #6  
jimmac
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Join Date: Apr 2003
Location: Ontario, Canada
Posts: 978
I received 5,000 miles and a similar letter over a delayed flight out of Tampa about 18 months ago. It arrived unprompted so its not new. They also sent me a letter and awarded me 5,000 points when I complained about one of their substitutions of a 762 on a YVR-YYZ flight this spring.
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