Originally Posted by Bart
My only advice to you is to advise the screener to not close the laptop after they open it so you can shut it down properly (now that you know it is going to be opened anyway). If they give you any problem, then ask for a supervisor.
Thanks. I know this screener didn't do it on purpose; she just probably hadn't been advised that it was an issue. I'm glad you are taking it up with your screeners.
That was the only time it has happened to me BTW. But I'm more vigilant now.