FlyerTalk Forums - View Single Post - Pavilion Hotel Managed by Banyan Tree (central Kuala Lumpur)
Old Dec 28, 2019, 3:17 am
  #14  
IMH
 
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
Around ten days before the upcoming stay I mentioned above, the hotel sent a pre-arrival email which mentions the room type they have reserved for us -- an "Urban Studiio" rather than the "Grand Oasis" we booked. Only a single category upgrade, but having it confirmed in advance is a nice touch. ^

I'll report back in January.
IMH is offline