Who calls up the airline the day before they travel?

Yes, you said you received the new Dec ticket from Singapore Airlines but you also admitted that Travelgenio cancelled the ticket in Sep, how can you continue to expect Singapore Airlines to hold a seat for you for your Dec flight?

You can only make the Travelgenio person who cancelled your Dec flight, be responsible for the problem you faced today. How is there any remote possibility that you can place a complaint with Singapore Airlines?

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