Originally Posted by ALadyNCal
I have never used it. I came across it for some NY restaurants last night.
Anyone used it? Any advantage/disadvantage?
I put in one restaurant and all their reservation slots were 5:30 pm. I wondered if you have better/worse luck calling the restaurant directly?
Thanks

I've used it to make several NYC restaurant reservations and haven't had any difficulties. I can't say there are any advantages, other than not having to pick up the phone and call the restaurant. I guess the disadvantage is pretty much the same - you don't get to talk to anyone, so there's no chance of "sweet talking" your way into a table.