Thank you for the comments. I tried to buy food at another Panera with the card and it didn't work. I called Happy Card customer service, they saw all rejected transactions, and they told me the two Paneras I went to were not set up for happy cards and the next time I went to Panera if it was declined I should call Happy Card customer service with the cashier present to set it up. I explained that our Panera wasn't really set up that way, cashiers go quickly from one person to the next and would not wait while I called an 800 number. They then told me I should either try other Paneras or the other stores listed on the gift card. After a little more talking about how I shouldn't have to go to a place or store I don't want to to use the card they agreed to send me the full values in a check. I guess I really don't know if it works at Panera since I can't use it for anything. At Noodles and Company I can buy food, no gift cards, or no combined gift cards and food. I might try again next promo