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Thread: Denied boarding by CM due to UA award ticketing issue with lap infant- any insurance?
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Old Dec 24, 2019 | 12:31 am
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WineCountryUA
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Originally Posted by Bryallan
Yes, I called Copa twice afterward to reserve seats and confirmed that everything was properly ticketed.
Sounding more like a Copa issue and not UA.

At the moment, best to focus on getting on a plane.

Afterwards, you should try the card insurance and push back on Copa for comp -- mentioning you talked to them and they verified there was not an issue.
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