FlyerTalk Forums - View Single Post - Award: AA.com says NO. EF says YES. AA agent says YES

Dec 23, 2019, 3:33 pm

#2

mangoMan

Join Date: Feb 2003

Location: SFO or OAK

Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status

Posts: 1,454

Can't say what's going on, but a similar thing happened to me a couple years ago, except it was AA metal. Saw it on EF and not on AA.com, called in and was able to book. Also had agent waive phone fee since I wasn't able to book on AA.com.

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