FlyerTalk Forums - View Single Post - eUps pre-airport for regulars since Amadeus
Old Dec 23, 2019, 10:41 am
  #231  
Bohemian1
 
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,232
It Sucks to have to educate front line staff for sure.

Inexperienced concierges in YYZ seems to a bit of theme here. Seems a bit counterintuitive that AC would have their least experienced people at their largest hub, but it would seem that is the case, at least anecdotally.

Last edited by Bohemian1; Dec 23, 2019 at 10:42 am Reason: Et to Brute?
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