Declined for Amex Green card
I applied online for the new Amex Green 45k offer with private browsing. I got the "We're sorry, XXXXX. We can't approve your application at this time" message. I called in and the agent could give me no info on what specifically was the issue, said I get a letter with more info and suggested trying again after 30 days. All he could say was base on my credit report and my account open/close I was not eligible for a signup bonus. He couldn't even confirm if a hard credit check was done or not.
Currently I have 1 Amex card, have only closed 1 (business) card with Amex a year ago, I have excellent credit score, have had a handful personal and biz cards on credit report, only at 2/24 with Chase. Have recent mortgage and car loan on credit report so maybe Amex see risk here? Has anyone else experienced this and is there anything that can be done to get approved? This is the first card I have ever been declined on from any bank and the lack of transparency from Amex is frustrating!