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Thread: Issues with creating household account
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Old Dec 22, 2019 | 8:30 am
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Anonba
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Originally Posted by GodAtum
When adding my family I get "The person you are inviting already has a registered customer account. Ask them to log in to that account to quickly and easily convert it to an Executive Club account. This will ensure that we keep their saved details and they can continue to log in with the same email address."

But they are not
They dont have an Executive Club but would need to log into their ‘registered’ account and then click the option to change to Executive Club.
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