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Thread: Consolidated "Hilton family brand standards - Questions/Observations" thread
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Old Dec 21, 2019 | 4:34 am
  #154  
HanBkk
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Join Date: Aug 2013
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Originally Posted by runarbg
I just stayed at Hilton Garden Inn Times Square, New York. They had the worst breakfast that I have ever had in a hotel in the Hilton chain. I am a Lifetime Diamond member. The "breakfast" was a very small burrito - I ate it in 30 seconds. A banana or apple. 4oz (!!!!!) of juice and a very small cup of coffee. No refills. If I wanted more I had to pay!
I complained, but was told "This is what we serve. Take it or leave it"!
Have the all NYC HGIs stopped doing the cooked to order breakfast? I made a reservation at West 35th St and then noticed on the website there was no restaurant. Called them and they told me the give Diamonds a breakfast sandwich, yogurt, juice and coffee from the grab and go area. Do any of the other HGIs there still do the full breakfast?
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