FlyerTalk Forums - View Single Post - London Hotel Recommendations (newer consolidated thread)
Old Dec 20, 2019 | 9:26 am
  #300  
vuittonsofstyle
 
Join Date: Aug 2007
Location: Here there and everywhere
Posts: 6,303
Originally Posted by sophialite
I'm done with Firmdale Hotels. Decors are always great and homelike, but if you know where it's sourced you know it's cheap. But aside from that, the service has been terrible and in no way comparable to a 5 star hotel (or at least a hotel that charges 5 star prices).

Such a shame as I've loved the chain for many, many years.
I agree it is sad about Firmdale in London - not what it was. Interestingly, their 2 hotels in NYC are much better. Maybe their focus is on them these days.
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