Bloomberg article out this morning. Seems unlikely this report will generate a lot of sympathetic reaction for those impacted
Citi, American Air Cancel Trips, Seize Points for Rewards Abuse <
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- Customers have long been opening sham accounts to earn miles
- Online backlash as targets of the crackdown take to Twitter
By Jenny Surane and Mary Schlangenstein
(Bloomberg) -- American Airlines is canceling reward trips and seizing miles, joining partner Citigroup in cracking down on customers who take advantage of the carrier’s loyalty program by opening multiple accounts.
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