Originally Posted by
rbw5t
Do we have any more details about cancellations are happening. For folks whose accounts are locked, but not cancelled, if a flight is still showing as ticketed and confirmed, can the person fly? Of course, there is a chance the lock progresses to a full cancellation of the account right before flying, but if you’re ready to head the airport, and the flights looks ok online, will they surprise you at the airport?
Thanks for any datapoints of people being able to fly, or not, on award tickets with locked accounts.
Locked accounts are still able to fly award tickets so far, but not those with terminated accounts. The award flight cancellations seem to occur at about the same time as the termination emails being sent.