Originally Posted by
Often1
Exactly. A little honesty goes a long way. Pub Service means nothing unless it is defined and it is reasonable to presume that AS has created this service standard because it knows that passengers won't like it.
What passengers like even less than not having a beverage choice is not knowing in advance.
Your argument really doesn't have any legs. The term "Pub Service" is just an internal term for a limited beverage service. I don't see anything anywhere that says "Pub Service" as advertised to passengers. In fact, the only thing with respect to service I see at all is meal service. I don't see anywhere they guarantee a beverage service on any flight - or lack of. It may be nice for you to know if there is going to be a beverage offered, and at least one airline does show if a "refreshment" is offered - but even that doesn't indicate if it's a water service or a full beverage service. It's completely absurd to say that Alaska specifically does anything just to anger passengers. Nobody anywhere in the company is sitting around thinking or saying, "Hmmmmm, how can we make our passengers more angry and irritate them".