Originally Posted by
s0ssos
Really debating how much this free $100 is worth, as Dell keeps cancelling my order without notification. Luckily I have no Dell goods, so don't have to deal with them other than these times when trying to use the amex credit.
update:
so to learn from my experience, I guess dell flags some accounts as "resellers" and thus auto-cancels (I presume different billing vs shipping address, which should be common for those of us who stay in hotels mots of the time).
If it cancels quickly, then it is an auto-cancel. Finally, my 3rd person at order verification told me to not be logged in and to use a different address. Not sure if it will work yet, but it does make sense.
Order verification department number is 1-866-383-4713
update 2:
so apparently it is my billing address that is the issue, they just flag that. Well, given the whole point is to use my amex I cannot just put in another address, I guess I will give up at this point
Tried getting the MX 3 wireless mouse for $100, order was successfully placed. And then order was cancelled without notification. I saw the pending Dell charge just disappear off my card so I knew something was up. I tried to call Dell but had a 40 minute wait which certainly isn't worth it.
I'm trying a 2nd order again this time, 5 smart bulbs for my dad. If this gets auto-cancelled, I will give up as well. Not worth the aggravation.