Originally Posted by
jrl767
say WHAT? you REALLY believe that EVERY decision an airline implements is INTENTIONALLY customer-hostile?
fixed that
Why defend the indefensible?
Of course AS did this intentionally. It's not a typo and it didn't get stuck in the wrong place, the sort of error which is clearly unintentional and can be fixed quite easily. It's a nonsensical term which equates to lessened service and it's a fair inference that AS did not want to say so.