Originally Posted by
malgudi
Hah ... indeed (btw, the previous poster said all "Premier" customers, wasn't sure if it was that or everybody who has requested an upgrade).
On CPU-eligible flights, the list does, in fact, include all Premier customers.
Originally Posted by
Kmxu
I talked to a Web support person for 20 min today. He told me that there is another list with my name listed although there is a display error on my reservation ("Upgrade - Skipped"). My name is not on the visual list, however. He sent IT department for this bug fix. I would not trust the visual list completely at this point of PlusPoint upgrade system.
That's the thing -- a list whose accuracy is suspect is virtually worthless. It was already bad enough with the visible vs. invisible lists, and now it seems worse.