Originally Posted by
sexykitten7
So you didn't actually cancel the payment as you originally claimed since it was already in process. Instead you choose to deliberately bounce a 5 figure payment based on some bad advice from reps???
At the very least, you had to know that would cause 2 fees to be charged (returned payment and NSF). The rest of us on here could predict shutdown. Lesson learned.
While I agree with all of the above, how can the reps be allowed to say such BS over the phone?!? This is something that should be addressed. I mean, they are the official voice. What do you need? Ask them to send you a written confirmation of what they just said by email so that you can reuse it when things go South?
Those 2 reps should be let go. They just made a guy lose 700k MR, intentionally or not. This is insane in my opinion.