Originally Posted by
Troy Whitney
I asked the Amex rep what I should do if I wanted to cancel. She said that it was "no problem" if the payment didn't go through (two separate reps actually told me this) so I moved some of the cash out of that checking account so the payment wouldn't go through. It didn't, but then they immediately cancelled my account. If I thought they were going to do this, I would have just made the payment.
So you didn't actually cancel the payment as you originally claimed since it was already in process. Instead you choose to deliberately bounce a 5 figure payment based on some bad advice from reps???
At the very least, you had to know that would cause 2 fees to be charged (returned payment and NSF). The rest of us on here could predict shutdown. Lesson learned.