Originally Posted by
be_rettSEA
Yes, but it sounds like these "pub service" flights are growing beyond this limited bev service statement. AS should publicly provide an indication of the specific city pairs or a flight mileage number that triggers the limited service offering. If they want to re-brand it as pub service, fine too, but some consistency and clarity for fliers would be helpful, especially when factoring in (paid or otherwise) upgrades to premium class, etc.
Exactly. A little honesty goes a long way. Pub Service means nothing unless it is defined and it is reasonable to presume that AS has created this service standard because it knows that passengers won't like it.
What passengers like even less than not having a beverage choice is not knowing in advance.