FlyerTalk Forums - View Single Post - What is this doublespeak phrase "Pub Service"
Old Dec 16, 2019 | 9:13 am
  #8  
be_rettSEA
All eyes on you!
5 Years on Site
 
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,472
Originally Posted by Often1
"Note: our short shuttle flights between Seattle-Portland and Seattle-Spokane offer limited beverage service."

There is nothing wrong with this statement. It is informative and lets the customer know what he will get. "Pub service" sounds like a lager with a steak & kidney pie.
Yes, but it sounds like these "pub service" flights are growing beyond this limited bev service statement. AS should publicly provide an indication of the specific city pairs or a flight mileage number that triggers the limited service offering. If they want to re-brand it as pub service, fine too, but some consistency and clarity for fliers would be helpful, especially when factoring in (paid or otherwise) upgrades to premium class, etc.
be_rettSEA is offline