Property: Renaissance Waterford Oklahoma City
Date(s): December 13th, 2019.
Room booked: 1 king Balcony
Room received: 1 king Executive Suite
Elite Level: Titanium
Award stay: No
SNAs redeemed: No
Comments: This is a fantastic hotel and I highly recommend it. The front desk was kind enough to let me know that my upgraded room does not have a balcony. I politely replied I would be happy with the upgraded room and thanked her.