FlyerTalk Forums - View Single Post - Upgrade waitlist / display / clearing issues since PlusPoints changeover
Old Dec 16, 2019 | 7:46 am
  #41  
Absolute
 
Join Date: May 2012
Location: YOW
Programs: UA*1K, Marriott Titanium (LTP), Hilton Gold, Hertz PC
Posts: 1,665
Originally Posted by Silver Fox
You didn't have an ex-UK flight anywhere in that same booking did you? That is the only place I have seen $100 when I have used upgrade instruments. Although strangely enough on the phone last week for an ex-LHR the phone agent said the system wanted $121.50, online it said $100. She sat on the phone while I did it online to make sure it all went through ok (it did) and that is the only place I have seen the $100 for an upgrade.
No, my entire trip (start to end) was YOW-IAD-ZRH-DXB // DXB-ZRH-EWR-YOW, no UK flights in there (I've paid that $100 too, when using a GPU for LHR). It was requested with a GPU for the ZRH-IAD-YOW at time of booking at the end of November (W fare), and with PlusPoints on YOW-IAD-ZRH on December 4th, as it was a G fare, and not upgradable prior to the conversion.

The weird part was it was a domestic/transborder EWR-YOW segment; as I said to the GA, even if there was an issue with my GPU/P+ request, I should have been entitled to that seat as a CPU with no co-pay. At the time of boarding, there was still one extra seat in J open, and even after the agent overrode the system for me, she went on the PA to announce J was available for purchase. Yet, it took me to call the 1K desk and them to tell me to ask her to get a supervisor for her to upgrade me.
Absolute is offline