I did not have the dreaded automatic SSSS on my boarding pass, but I was selected out of the line (then had my boarding passed stamped) for the secondary screening.
Back to the original post, honesty if we have to do this I'd at least like the procedure followed to be consistent.
So should I have called over a supervisor so that this TSA employee would have been made aware of the SOP? Or written a followup letter, etc?
Thanks